Privacy Notice

 

What is a Privacy Notice?

Under data protection law you, as a patient of West Malling Chiropractic Clinic, have specific rights.  To communicate these rights to you in a clear and concise manner, we are providing you with this Privacy Notice.

 

Who We Are

We are West Malling Chiropractic Clinic, 116 High Street, West Malling

ME19 6NE. Telephone: 01732 874027. Email address:  info@westmallingchiro.com.

 

For the purposes of processing your personal data we are the Controller.

 

Data Protection Communication

As we record and use sensitive health data we take the protection of this data very seriously.  For any matters regarding your personal data we process, please contact us at 01732 874027 or by email at info@westmallingchiro.com or by post at 116 High Street, West Malling, ME16 6NE.  Please mark all correspondence “Data Protection”.

 

The Personal Data We Process and What We Do With It

We record and use the following categories of personal data:

Name, address, telephone numbers, email address, date of birth, health information including medical history, diagnosis and treatment data.

 

Our lawful basis of processing this data is one of contract, legitimate interest and, for the health information, the provision of health-related services as a chiropractic clinic.  In addition, we will only examine or treat you with your explicit consent.

 

Sharing Your Personal Data

We will never share your data with anyone who does not need access without your explicit consent. 

 

Retaining Your Personal Data

Whilst you are receiving treatment from our clinic we will continue to store and use your personal data.  Should you discontinue treatment we will be required to retain your personal data for a minimum of 8 years.  In the case of children, we have to keep their files for a period of 8 years after their 18th birthday.

 

 

 

 

 

 

Your Rights

As we process your personal data, you have certain rights.  These are a right of access, a right of rectification, a right of erasure and a right to restrict processing.

 

·         You may request a copy of your data at any time.  All such requests must be made in writing or by email to us, marked Data Protection, using the contact details shown above.  Please provide the following information:

 

Name, address, telephone no, email address, details of the information you require.

 

·         If you believe any of the personal data we hold on you is inaccurate or incomplete, please contact us directly and any necessary corrections to your data will be made without undue delay.

 

·         If you believe we should erase your data, please contact us directly.

 

·         If you wish us to stop storing or using your data, please contact us directly.

 

·         Where you have provided explicit consent for us to use your data you have a right to withdraw this consent at any time.

 

Data Breaches

Should your personal data that we control be lost, stolen or otherwise breached, where this constitutes a high risk to your rights and freedoms, we will contact you without delay.  We will give you the contact details of the person at the clinic who is dealing with the breach, explain to you the nature of the breach and the steps we are taking to deal with it.

 

Should You Wish To Complain

You can contact the ICO via their website:  www.ico.org.uk should you wish to make a complaint about the way we are processing your personal data.

 

Automated Decision Making and Profiling

We do not use any system which uses automated decision making or profiling in respect of your personal data.